Summary:

AI writing tools are thus on their way to becoming a fixture in the e-Commerce industry. The e-Commerce SMBs can leverage these functional tools to revolutionize their content strategy. While it still requires a certain degree of manual editing, the benefits in terms of fast content creation and easy scalability make it a powerful choice. It is providing opportunities to reduce costs so that the stakeholders can focus on other strategic tasks and improve the bottom line.

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AI has proved itself to be a transformative force giving stakeholders leverage to improve their eCommerce marketing efforts. As more and more data go digital, AI is enabling companies to foster resilience and adaptability. It allows optimal access to insights and analysis on eCommerce trends. The impact of AI on eCommerce SMB (small and midsize business) activities is phenomenal. It presents opportunities to achieve operational efficiency, improve customer experience, reduce fraud, facilitate payment management, and maximize productivity. Moreover, it is also accelerating innovation to reduce the content cost associated with the eCommerce business. This enables stakeholders to effectively decrease it by almost half. Here’s a look at how AI is helping eCommerce SMBs to achieve this.

What is AI?

Artificial Intelligence or AI refers to machine-demonstrated intelligence. The computer or machine mimics the problem-solving and decision-making capabilities of humans. AI systems generally work through the ingestion of large volumes of labeled training data. It analyzes the data to identify correlations and patterns to make predictions with greater accuracy.

The three cognitive skills central to AI programming include:

• learning,
• reasoning, and
• self-correction

It first acquires data and creates algorithms, turning the data into actionable information. It reasons to identify the right algorithm to achieve the desired outcome. Through self-correction, AI programming continually fine-tunes algorithms to get reliable and accurate results.

AI is evolving with age to become efficient and relevant. AI-powered machines are either general or narrow. The narrow intelligence AI machines are programmed to function-specific tasks, sometimes better than humans. AI-powered systems are enabling businesses to take a major portion of the burden away from humans. It is thus allowing them to unlock performance improvements and greater efficiencies at all levels.

AI and eCommerce

Artificial Intelligence is gaining immense popularity and momentum. It is witnessing widespread adoption across organizations, both large and small. AI is revolutionizing the eCommerce industry, and the shift in results are difficult to miss. AI-powered eCommerce is enabling companies to develop an enhanced understanding of customers. In today’s age of customized marketing strategies, AI is helping businesses create more innovative online marketing trends. The major drivers of AI in eCommerce include improved customer metrics, personalization, inventory management, and automation.

Over the past few years, how customers shop has drastically changed. With the digital shift, the eCommerce platform is gaining more traction than brick-and-mortar stores. The use of AI is prompting the growth of eCommerce SMBs. It is providing online retail channels with an amazing makeover to improve customers’ eCommerce shopping experiences.

In the age of big data, eCommerce websites can access large volumes of customers’ data. These include details about their demographics, geographic location, and personal preferences. Harnessing the power of AI can help stakeholders make sense of these data sets. AI-powered systems can transform the raw data into actionable information. It helps make better future predictions about sales, provide better customer support, gain and retain customers, and generate new leads.

eCommerce SMBs are increasingly integrating AI into their websites and UCaas systems. Ecommerce website development is allowing them to better align to the various goals and objectives, and fulfill the use cases. AI is playing a big role in these websites to achieve personalization, provide optimum customer support, and get higher conversion rates.

Importance of Content in e-Commerce

Content is the crux of the online marketing business. The right content strategy allows the online retailers to drive organic traffic while helping them differentiate their brand. Content acts as the driving force that results in likes, shares, and sales. It helps in connecting the dots between online retailers and customers. An effective, personalized, and relevant eCommerce content marketing strategy must cover each step of the buyer’s journey. It will help raise brand awareness, build trust, and make sales.

Creating valuable content and maintaining it is not only beneficial for customer nurturing but also provides SEO benefits. The stakeholders must input efforts to produce the type of content that will have better appeal and result in conversions. The strategy which any eCommerce SMB should follow must help in collecting adequate data points. It will provide insights into customers’ purchasing patterns and cycles. Moreover, it will also provide clarity on what type of content to use and how to distribute it across different channels.

To get it right, eCommerce SMBs must have a dedicated team or outsource content creation to professionals. But such activities can quickly add up to the costs. It can make it difficult for small and medium-sized businesses to survive. AI is proving to be a worthy alternative for content creation and management. The AI writing tools can generate marketing copy in no time. Based on its capabilities and how you train it, you can use AI software in various ways. For instance, you can use it to write headlines, blog intros, or product descriptions for your eCommerce site.

How is AI enabling eCommerce SMBs to reduce the content cost?

There are various ways in which AI-powered writing tools can help eCommerce businesses. It can help you prosper and add immense value in the domain of content strategy. eCommerce marketing teams can now save time and effort while producing high-quality content. The technology overcomes the need to hire resources. Thus, creation and management of content can be done with machines efficiently.

AI Copywriting

SMBs can leverage AI in the online retail business to take care of content heavy-lifting. You can now focus better on getting the other tasks done. Based on the information you feed into it, an AI copywriter can automatically generate copies with minimal human intervention. It can help you create more content in less time. By providing the machine with a few instructions, the tool can generate engaging topics. It can also write product descriptions or PPC ads, and more.

An AI copywriter uses natural language processing tools to interpret, comprehend, and manipulate the human language. Once you determine the topic and scope of the content, you can define the parameters for the AI tool. As it receives the information, it will generate content by analyzing pre-existing content available across the web. The final content is unique and free of plagiarism.

You can, by all means, check for plagiarism in the generated content using an online plagiarism checker to make sure.

The ability of AI tools to takeover content writing for eCommerce sites has become more advanced and sophisticated than ever before. It has become remarkably clever in its ability to mimic and understand language. The possibilities with the AI tool are endless. It can create headlines, emails, ads, meta tags, and even product descriptions. By adding the defined parameters, it enables the tool to seamlessly process the tasks.

Best Practices to Use AI Copywriting Tools for eCommerce SMBs

If you want to get results and minimize costs, here are certain best practices to use the AI copywriting tools.

Set Parameters and Define the Context:

The primary step is to determine the preliminary context for the content. What kind of content the tool needs to produce, and for whom? The tools allow you to set content parameters. You can also customize different content templates to get the desired tone and length.

Customize it:

Customization is key to improving the quality and intent of your content. While AI tool has the phenomenal data-crunching ability, you need to input efforts to add creativity and originality. Adding certain persuasive tactics helps add flavor to the content. While AI tools will do most of the work, customizing helps generate interest in the target leads.

Personalization is Key:

eCommerce websites must intently focus on personalization. High-quality customer communication is critical for successful business continuation. Personalizing the communication and offerings allows customers to take interest in your brand. You can thus win more business opportunities. Better satisfaction translates to better sales and brand reputation.

Personalized CTAs (call-to-action) are known to perform better than the basic prompts. These CTAs must be simple and to the point. Ensure that the AI copywriter generates effective, high-converting CTAs. It must be personalized to cater to the target audience. Feeding the right data set into the AI copywriter can produce desired results. It can make the CTAs more personalized, contextual, and memorable for your customers and prospects.

Edit:

While AI copywriters have come of age, editing is imperative to get the best results out of your automatically generated content. Before publishing it, check it for poor spelling and grammar that can negatively impact the target leads. The machine gets done with the larger section of the tasks, thus saving time and money for the stakeholders. However, to optimize its tone and delivery, and eliminate errors, one must input human efforts.

Benefits of AI Writing Tools

Small and midsized marketing teams can thus integrate the AI copywriting tools. It helps generate AI-powered content that improves and enhances human creativity. It functions as an efficient tool that can produce more content at scale with minimal effort. Some popular benefits of using these tools for eCommerce writers, copywriters, and marketing teams include:

Produce High-Quality Content Instantly and at Scale

Selecting the right AI writing tool can help you instantaneously produce content. The generated content is of high-quality and 100% plagiarism-free. It can generate articles at an amazing speed, making it a great fit for eCommerce SMBs. SMBs regularly require content in bulks with minimal input from humans. While the content still needs to be edited by humans, the AI tool gets done with the hectic tasks.

Based on the data you input, it can automatically generate well-written articles. AI writing tools also allow you to scale your content creation and achieve business goals.

Overcome Writers’ Block

When creating content, it is natural to get hit by a sudden writer’s block. However, it can affect your productivity and make it difficult for you to meet the deadline. When it gets difficult to string words together, forcing yourself to write the content may not yield the desired output. If overcoming writers’ block becomes a problem, using an AI copywriter allows you to ensure that the content is getting produced on time. It saves the time spent agonizing over word choice and sentence structure. You can also exercise creative freedom. The tool provides you with options in available templates so that you can immediately start creating content.

Seamless Collaboration Between Team Members

Your team members must come together to create a content strategy and define output quality. The use of AI writing tools allows seamless collaboration between the team members. With the tool, online document sharing and collaboration become easy. Team members can input suggestions, add comments, and tag the document in real-time. It helps to effectively define parameters and set the context so that the tool can produce the content. Thus, it helps get the desired output in terms of ideation, structure, and even tone and style.