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Customer Focus

002-customer-focusLearn the best industry secrets on effective customer service from our team of expert customer experience authors.

Find out what trends are driving consumer behaviour and develop your UX skills in customer-driven and inbound marketing.


Common Causes of Data Breaches and How to Prevent Them

Updated - January 18, 2021 By David Trounce Leave a Comment

nd How to Prevent Them

If your website business suffers a data breach, the results can be catastrophic. Potential cyber threats can launch themselves at you from many different angles. Therefore, it is imperative for everyone in your company to have a thorough understanding of the dangers and how you can stop them. Below are a few of the most […]

Filed Under: Customer Focus

How to Make Loyal Customers from Your One-Time Buyers

Updated - November 13, 2020 By Hazel Raoult Leave a Comment

Turn Your One-Time Buyers into Loyal Customers

With an estimated 2.05 billion international digital buyers in 2020, there’s never been a better time to build an e-commerce website.  Source And it looks like the advancement in technology is opening up new opportunities for startups and entrepreneurs to scale their business fast. If you look at the latest e-commerce design trends, the use […]

Filed Under: Customer Focus

How to Make Your Gmail Account Compliant with HIPAA

Updated - November 11, 2020 By Sam Samura Leave a Comment

How to Make Your Gmail Account Compliant with HIPAA

The majority of industry vertical depends on email to communicate crucial data and meeting requests. And that same applies to the healthcare industry. The nurses, specialists, and doctors need to communicate with one another regarding patient care to fix their treatment. Hence, healthcare professionals must keep their private data secure. The healthcare industry needs to […]

Filed Under: Customer Focus

The Best Ways To Use Interactivity To Woo Your Email Subscribers

Updated - August 19, 2020 By Kevin George Leave a Comment

The Best Ways To Use Interactivity To Woo Your Email Subscribers

The email marketing space is getting more competitive with each passing day. The email marketing is going dead debate is already a closed chapter, and several businesses are looking forward to improving their email marketing game. An average person receives 121 emails daily. Cutting through the clutter requires companies to come up with something unique and […]

Filed Under: Customer Focus

How to Boost Your Instagram Business Followers

Updated - November 10, 2020 By David Trounce Leave a Comment

How to Boost Your Instagram Business Followers

The online business ambience is highly dynamic and competitive today! Every day multiple companies are foraying into the online business domain. Hence, business promotion and brand awareness activities are essential. Social media is a crucial tool to allow more customers and online users to know about your business. But before you make the most of […]

Filed Under: Customer Focus, Social Media Marketing

A Guide To Supercharging Your Content With Quizzes

Updated - May 1, 2020 By Mallee Blue Media Leave a Comment

A Guide To Supercharging Your Content With Quizzes

Stand out from the crowd and make noise by creating quizzes that engage your audience—and get you a load of leads too. Hello! Hellooooo?! Hey you! Trying to get someone’s attention? Brands are increasingly using interactive content like quizzes, competitions, and giveaways to grow their audiences, reach, and retain customers. And, of course, to convert […]

Filed Under: Customer Focus

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